"We have learned a valuable lesson about what it takes to do a professional cleaning in our offices. After an extended time, maybe 15 years, of your great cleaning we thought we could save money by changing to another service.
After two years of disappointment and aggravation, we worked out the return of Cleaner Living Services and we could not be more pleased.
With Covid19 threatening daily, we could clearly see the change in the look and the clean feel you brought back to our offices, especially the common areas. Your approach is costing us more, but the real value you bring is clear."
~ M.K., president, manufacturing plant, Aurora, IL
"This is just to let you know how pleased we are with the service provided by Cleaner Living Services. As you know, we have been using CLS for about seven or eight years now.
I have been with the Bank for nearly 43 years, and never have we used a single janitorial service for more than two or three years, owing mainly to poor quality of work. Some of the providers we’ve used have been large, national companies that, surprisingly, were among the poorest performers, at least for us.
This, I suspect, is most likely because, as a two-office bank, we just weren’t a priority for them. Almost everyone talks a good game when trying to sell janitorial services, but our experience has been that service levels began to drop off markedly, often after only a few months. Not so with CLS. Your service has consistently been of a high level, requiring very few “corrective” calls to you.
Also, we much appreciate the fact that CLS has always been very responsive to our needs, especially during this pandemic, when we often need to request a deep cleaning of the offices with only a few hours advance notice. For our Bank, CLS has proven to be a perfect fit, and we look forward to a continuing relationship."
~ J.S., VP of operations, bank, Lisle, IL
"Cleaner Living Services has provided excellent service to Edward Hospital for project cleaning and restorative floor care. The staff has always been very responsive to any requests and go above and beyond to ensure our satisfaction with their work. They have been very reasonable with their pricing and ensure that their quality far exceeds the cost. After working with CLS for 10 years, I would gladly recommend them to anyone considering their services."
~ J.Z, administrative director, building services, Edward Hospital, Naperville, IL
"Since 2010, the CLS crew has consistently performed their services as promised. Their approach has been professional and the results of their efforts are appreciated daily. They have even been able to hold their pricing at fair and competitive levels since day one...we expect the professional relationship to continue in the times ahead."
~ M.M., facility maintenance director, Jewel-Osco, Melrose Park, IL
"Cleaner Living Services did a fantastic job of cleaning and maintaining my office building. You and your staff take great pride in the work you do and it clearly showed to me every day I walked into the building ... wherever I may land in future endeavors I will be in touch if building maintenance and cleaning is under my management."
~ M.K., facility manager, Dominick's, Oak Brook, IL
"We are switching back to CLS after one month with another company. I understand it may take a monthly cycle of services to return to the high quality appearance CLS maintains."
~ R.B., director of manufacturing, Geneva-based manufacturer
"As our Illinois facility grew to over 2 million square feet, the "World Class" level of service provided by CLS never diminished; in fact, it has only gotten better. I have been very impressed by the professional, ethical manner in which your employees conduct themselves. Whether performing routine nightly maintenance, emergency disaster recovery, or construction clean-up of an 850,000 square ft. facility, they obviously take great pride in their work and it truly shows."
~ Cody S. manager of facility operations, Naperville-based corporate headquarters
"I want to thank you for stepping back into the game at a moment's notice ... once we were able to rehire a top notch cleaning service. In just one day, CLS had our office looking immaculate. I am glad to be able to do business with your company again."
~ Emily B., office administrator, Naperville-based corporate regional headquarters
"For the past six years your company has serviced our janitorial needs and I would like to take this opportunity to let you know how pleased we are with your services. CLS has continually exceeded my expectations. I frequently receive compliments on how clean our facility is."
~ Sue C., purchasing manager, Aurora-based manufacturing company
"We are switching back to CLS after three months with another company. I look forward to a long continued business relationship with your company."
~ Michael R., maintenance supervisor, Bolingbrook-based distribution center
